We believe that intergrity and honesty are important when it comes to the relationship between our customers and us here at Letsfit. At Letsfit, we want this relationship to be as healthy as you are when using our products. We understand that our customers trust us with a lot of personal information that is important to them, and we want to share with you openly about how we use this information.
Below we will be describing our privacy practices for our devices, applications, software, websites, APIs, products, and services. You can learn more regarding the data that we collect, how we use it, what kind of control we give you over your information, and the steps we take to keep it safe.
Let's take a closer look below:
Information We Collect
Letsfit devices, applications, software, other products we offer, and our website and its contents are together called the “Services”.
When you use the Services, we collect the following types of information.
Information You Provide Us
To create an account for the use of the Services, some information will be required from you, such as your name, email address, password, date of birth, sex, height, weight, and in some cases your mobile telephone number. You will be asked for the necessary information during account creation.
To help improve your experience or enable certain features of the Services, including features that may be added later, you may choose to provide us with additional information, such as a profile photo, biography, country information, and community username. To get the most out of your devices and your Letsfit experience, you may also provide information like your logs for food, weight, sleep, water, or female health tracking.
Information We Automatically Receive From Your Use Of The Services
Your device collects data to estimate a variety of metrics like the number of steps you take, your distance travelled, calories burned, weight, heart rate, sleep stages, active minutes and location. The data collected varies depending on which device you use. When your device syncs with our applications or software, data recorded on your device is transferred from your device to our servers.
The Services include features that use precise geolocation data, including GPS signals, device sensors, Wi-Fi access points, and mobile mast IDs. We collect this type of data if you grant us access to your location. You can always remove our access using your Letsfit device or mobile device settings. We may also derive your approximate location from your IP address.
When you access or use the Services, we receive certain usage or network activity information. This includes information about your interaction with the Services, for example, when you view or search content, install applications or software, create or log into your account, pair your device to your account, or open or interact with an application on your Letsfit device.
We also collect data about the devices and computers you use to access the Services, including IP addresses, browser type, language, operating system, Letsfit or mobile device information (including device and application identifiers), the referring web page, pages visited, location (depending on the permissions you have granted us), and cookie information.
Information We Receive From Third PartiesHOW WE USE INFORMATION
If you choose to connect your account on the Services to your account on another service, we may receive information from the other service. For example, if you connect to Facebook or Google, we may receive information like your name, profile picture, age range, language, email address, and friend list. You may also choose to grant us access to your exercise or activity data from another service. You can stop sharing the information from the other service with us by removing our access to that other service.
We may partner with third parties, such as employers and insurance companies that offer Letsfit Services to their employees and customers. In such cases, those companies may provide us with your name, email address, or similar information (like a telephone number or subscriber ID) so that we can invite you to participate or determine your eligibility for particular benefits, such as discounts or free services.
How We Use Information
To Provide And Maintain The Services
We use the information you provide to us, and what we obtain by other means described above, to provide you with the Services. For example, your information allows the Letsfit dashboard to track your exercise and activity. We also use your information to enable the community features of the Services, and to give you customer support.
The “Community” feature is where we will share the latest news about our brand. The “Press” section will display media reviews and news of Letsfit products and services. “Events” will provide information on new device and service releases, and expos where you will be able to see demos, instructions, and selected devices in person.
We use the information we collect to improve and personalize the Services and to develop new ones. For example, we use the information to troubleshoot and protect against errors, perform data analysis and testing, and conduct research and surveys.
When you allow us to collect precise location information, we use that information to provide and improve features of the Services such as recording where a workout took place or mapping an activity.
We also use your information to make inferences and show you more relevant content. Here are some examples:
•Information like your height, weight, sex, and age allows us to improve the accuracy of your daily exercise and activity statistics like the number of calories you burned and the distance you travelled.
•Based on your sleep data, we may make inferences about your sleeping patterns and provide you with customized insights to help you improve your sleep.
•We may personalize exercise and activity goals for you based on the goals you previously set and your historical exercise or activity data.
To Communicate With You
We use your information when needed to send you Service notifications and respond to you when you contact us. We also use your information to promote new features or products that we think you would be interested in. You can control marketing communications and most Services notifications by using your notification preferences in account settings or via the “Unsubscribe” link in an email.
To Promote Safety And Security
We use the information we collect to promote the safety and security of the Services, our users, and other parties. For example, we may use the information to authenticate users, protect against fraud and abuse, respond to a legal request or claim, conduct audits, and enforce our terms and policies.
Cookie Use Statement
How Information Is Shared
We never sell the personal information of our users. We do not share your personal information except in the limited circumstances described below.
When You Agree Or Direct Us To Share
You may direct us to disclose your information to others, such as when you use our community features like the forums and other social tools.
You may also direct us to share your information in other ways, for example, when you give a third-party application access to your account, or give your employer access to information when you choose to participate in an employee wellness program. Remember that their use of your information will be governed by their privacy policies and terms. You can revoke your consent to share with third-party applications or employee wellness programs using your account settings.
For External Processing
We transfer information to our corporate affiliates, service providers, and other partners who process it for us, based on our instructions, and in compliance with this policy and any other appropriate confidentiality and security measures. These partners provide us with services globally, including for customer support, information technology, payments, sales, marketing, data analysis, research, and surveys.
For Legal Reasons Or To Prevent Harm
We may preserve or disclose information about you to comply with a law, regulation, legal process, or governmental request; to assert legal rights or defend against legal claims; or to prevent, detect, or investigate illegal activity, fraud, abuse, violations of our terms, or threats to the security of the Services or the physical safety of any person.
Please note: We will make a reasonable effort to notify you of legal process seeking access to your information, such as search warrants, court orders, or subpoenas, unless we are prohibited by law from doing so. In cases where a court order specifies a non-disclosure period, we provide delayed notice after the expiration of the non-disclosure period. Exceptions to our notice policy include exigent or counterproductive circumstances, for example, when there is an emergency involving a danger of death or serious physical injury to a person.
We may share information that is aggregated or de-identified so that it cannot reasonably be used to identify an individual. We may disclose such information publicly and to third parties, for example, in public reports about exercise and activity, to partners under agreement with us, or as part of the community benchmark information we provide to users of our subscription services.
If we are involved in a merger, acquisition, or sale of assets, we will continue to take measures to protect the confidentiality of personal information and give affected users notice before transferring any personal information to a new entity.
Your Rights To Access And Control Your Personal Data
We give you account settings and tools to access and control your personal data, as described below, regardless of where you live. If you live in certain jurisdictions, you may have legal rights with respect to your information, which your account settings and tools allow you to exercise, as outlined below. Account settings are either presently available, or will be available soon in an upcoming update.
Accessing Data: By logging into your account, you can access much of your personal information, including your dashboard with your daily exercise and activity statistics.
Editing and Deleting Data: By logging into your account and using your account settings, you can change and delete your personal information. For instance, you can edit or delete the profile data you provide and delete your account if you wish.
If you choose to delete your account, please note that while most of your information will be deleted within 7 days, we may also preserve data for legal reasons or to prevent harm, including as described in the How Information Is Shared section above.
Objecting to Data Use: We give you account settings and tools to control our data use. For example, through your account settings, you can limit how your information is visible to other users of the Services; using your account settings, you can limit the notifications you receive from us; You can also use the Letsfit application to unpair your device from your account at any time. Account settings are either presently available, or will be made available soon in an update.
We keep your account information, like your name, email address, and password, for as long as your account is in existence because we need it to operate your account. In some cases, when you give us information for a feature of the Services, we delete the data after it is no longer needed for the feature. We keep other information, like your exercise or activity data, until you delete the data or your account because we use this data to provide you with your personal statistics and other aspects of the Services. We also keep information about you and your use of the Services for as long as necessary for our legitimate business interests, for legal reasons, and to prevent harm, including as described in the How We Use Information and How Information Is Shared sections.
Analytics And Advertising Services Provided By Others
To learn more and about your privacy choices, please read our Cookie Use statement
Our Policies For Children
Children under the age of 13 are not permitted to create an account either on our website or on the app. Parents who allow their children to use the website or the app agree to be fully responsible for the conduct of their children. We do not purposely collect any information on or knowingly sell any of the Services to children under the age of 13.
If we learn that we have collected the personal information of a child under the age of 13, we will take steps to delete that information as soon as possible. Parents who believe that a child under the age of 13 has submitted personal information to us should contact us at firstname.lastname@example.org to have it deleted.
We work hard to keep your data safe. We use a combination of technical, administrative, and physical controls to maintain the security of your data. No method of transmitting or storing data is completely secure, however. If you have a security-related concern, please contact email@example.com.
Our International Operations And Data Transfer
We operate internationally and transfer information to the United States and other countries for the purposes described in this policy.
Please note that the countries where we operate may have privacy and data protection laws that differ from, and are potentially less protective than, the laws of your country. You agree to this risk when you create a Letsfit account and click “I agree” to data transfers, irrespective of which country you live in. For a list of the locations where we have offices, please see our company information here. If you later wish to withdraw your consent, you can delete your Letsfit account as described in the Your Rights To Access And Control Your Personal Data section.
European Privacy Disclosuers
If you live in the European Economic Area (EEA), United Kingdom (UK) or Switzerland, please review these additional privacy disclosures under the European Union’s General Data Protection Regulation (“GDPR”).
Your Data Controller
HUMBOLDT TECHNOLOGY (HK) LIMITED
Address: ROOM 13 27/F HO KING COMMERCIAL CENTRE 2-16 FA YUEN STREET, MONGKOK, KL, HONGKONG
A Chinese company, is your data controller and provides the Services if you live in the EEA, UK or Switzerland. For our contact information, please see the Who We Are and How To Contact Us section.
Health And Other Special Categories Of Personal Data
To the extent that information we collect is health data or another special category of personal data subject to the GDPR, we ask for your explicit consent to process the data. We obtain this consent separately when you take actions leading to our obtaining the data, for example, when you pair your device to your account, grant us access to your exercise or activity data from another service. You can use your account settings and tools to withdraw your consent at any time, including by stopping use of a feature, removing our access to a third-party service, unpairing your device, or deleting your data or your account
Our Legal Bases For Processing Personal Data
For personal data subject to the GDPR, we rely on several legal bases to process the data, including:
When you have given your consent, which you may withdraw at any time using your account settings and other tools;
•When the processing is necessary to perform a contract with you, like the Terms of Service; and
•Our legitimate business interests, such as in improving, personalizing and developing the Services, marketing new features or products that may be of interest, and promoting safety and security as described in the How We Use Information section.
How To Exercise Your Legal Rights
Please review the Your Rights To Access and Control Your Personal Data section for how your account settings and tools allow you to exercise your rights under the GDPR to access and control your personal data.
Calfornia Privacy Disclosures
If you are a California resident, please review the following additional privacy disclosures under the California Consumer Privacy Act ('CCPA').
How To Exercise Your Legal Rights
You have the right to understand how we collect, use and disclose your personal information, to access your information, to request that we delete certain information, and to not be discriminated against for exercising your privacy rights. You may exercise these rights using your account settings and tools as described in the Your Rights To Access and Control Your Personal Data section, for example:
•By logging into your account and using your account settings, you may exercise your right to access your personal information and to understand how we collect, use, and disclose it.
Your account settings also let you exercise your right to delete personal information.
Categories Of Information We Collect, Use, And Disclose For Business Purposes
As described in the Information We Collect section, we collect the categories of personal information listed below. We receive this information from you, your device, your use of the Services, third parties (like the other services you have connected to your Letsfit account, or your employer or insurance company if they offer you Letsfit Services as an employee or customer), and as otherwise described in this policy. We use and disclose these categories of information for the business purposes described in the How We Use Information and How Information Is Shared sections, respectively. The categories are:
•Identifiers, like your name or username, email address, postal address, phone number, IP address, account ID, device ID, and other similar identifiers.
•Demographic information, such as your gender, age, health information, and physical characteristics or description, which may be protected by law.
•Biometric information, such as your exercise, activity, sleep or health data, including the number of steps you take, distance travelled, calories burned, weight, heart rate, sleep stages, active minutes, and any similar information to which you grant us access from another service.
Internet or other electronic network activity information, such as the usage data we receive when you access or use our Services. This includes information about your interactions with the Services and about the devices and computers you use to access the Services
•Geolocation data, including GPS signals, device sensors, Wi-Fi access points, and mobile mast IDs, if you have granted us access to that information.
•Electronic, visual or similar information, such as your profile photo or other photos.
•Professional or employment related information, including any information (like your name, email address, or similar information) that your employer provides to us so that we can invite you to participate in or determine your eligibility for Letsfit Services that they offer to their employees.
•Other information that you provide, including account information such as your biography or country; information for features of the Services, for example, an alarm, information about your friends, and logs for food, weight, sleep, water, or female health tracking; messages on the Services; and information recorded by your device which may vary depending on the device you use.
•Inferences drawn from any of the above, including the number of calories you burned, distance you travelled, sleep insights, and personalized exercise and activity goals.
We never sell the personal information of our users. We do work with partners who provide us with advertising services as described in the Analytic and Advertising Services Provided By Others section. To learn more about how these partners collect data and your options for controlling the use of your information for interest-based advertising, please read our Cookie Use statement.
Changes To This Policy
We will notify you before we make material changes to this policy and give you an opportunity to review the revised policy before deciding if you would like to continue to use the Services. Your use of the Letsfit Service after a modification becomes effective constitutes your agreement to the modified Terms.
Who We Are And How To Contact Us
If you have questions about this policy, or need help exercising your privacy rights, please contact us at firstname.lastname@example.org or at our postal address or toll-free telephone number below.
6601 NW 14th St, Suite 3
Plantation FL 33313-4579